Frequently Asked Questions
Everything you need to know about your SKLZ performance gear.
How long does shipping take for training equipment?
Standard shipping typically takes 3-5 business days within the continental US. Oversized items, such as basketball hoops or heavy hitting nets, may require additional processing time for freight delivery.
What is your return policy on used gear?
We offer a 30-day return window for products in their original packaging. For safety and hygiene reasons, items that show significant signs of wear from outdoor use cannot be returned unless there is a manufacturing defect.
Do SKLZ products come with a warranty?
Yes, most SKLZ products include a one-year limited warranty against defects in materials and workmanship. Please keep your proof of purchase to facilitate any warranty claims.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Are your training aids suitable for professional athletes?
Our equipment is designed for athletes of all levels, from youth beginners to professional competitors. We focus on durability and functional movement to help improve performance at any stage of your career.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Klarna and Afterpay for larger equipment purchases.