Returns & Exchanges
At SKLZ, we stand behind the quality of our training equipment and want to ensure you have the right tools to elevate your game. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the sports gear you wish to return and receive a prepaid shipping label.
Pack Your Equipment
Securely place the items in their original packaging, ensuring all components, manuals, and hardware are included to qualify for a full refund.
Ship It Back
Affix the prepaid return label to your package and drop it off at any authorized carrier location; we will track the shipment back to our warehouse.
Inspection and Refund
Once our team inspects the returned equipment for quality assurance, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing